The Dempster Clinic: Frequently Asked Questions

1. What is Functional Medicine?
2. What conditions can benefit from Functional Medicine?
3. What training does Dr. Dempster have?
4. Do you think you can help me with my health problem?
5. What is Intravenous Therapy?
6. Can all the tests I need be done at The Dempster Clinic – Center for Integrated Medicine?
7. Do I need to have a specific concern, or can I just make an appointment to discuss my health?
8. Do I have to see Dr. Dempster in person for my initial appointment?
9. What do I need to bring to the appointment?
10. What can I expect from my first appointment?
11. Do you take insurance?
12. Is naturopathic medicine covered by OHIP?
13. Are Naturopathic Doctors Regulated in Ontario?
14. What credit cards do you accept?
15. Whom do I contact?
16. What is your website address? And how can I order the supplements I need?
17. Where are you located?
18. Where can I find parking?

1. What is Functional Medicine? Functional Medicine is a medical approach that focuses on identifying the causes of disease rather than treating the symptoms. It seeks to understand the origins of chronic disease so that meaningful treatment and prevention methods can be developed and implemented.

The Functional Medicine approach is a partnership between the patient and the doctor. The goal of this partnership is to bring the patient back to health as well as to teach the patient about the core principles of health maintenance and prevention.
The philosophy recognizes that each patient is a unique individual with a unique set of genetics and biochemistry, as well as a unique set of environmental and lifestyle factors. These genetic/environment interactions are complex, not simple. Thus two people could potentially have the same disease, each with a completely different set of causes. To that end, the approach of Functional Medicine relies less on synthetic drugs and more on the thorough investigation of a patient using the following tools:

  • Comprehensive medical history
  • Evaluation of the patient’s lifestyle and environmental factors
  • Functional outcomes based laboratory workup vs. Static labs based on standard deviation bell curves of an assumed normal range.
  • Comprehensive physical evaluation
  • Education based approach so that ultimately the patient is less dependent on the doctor to maintain their health

2. What conditions can benefit from Functional Medicine?

Anxiety & Stress
Back Pain
Cardiovascular Disease
Chronic Fatigue
Cold & Flu
Digestive Disorders
Ear, Nose and Throat Infections

Hair loss
Musculoskeletal pain or injuries
Prostate Problems
Repetitive Strain Injuries
Skin conditions
Weight management issues
Women’s health concerns

* A crucial tenet of Functional Medicine is to treat the individual as opposed to treating the disease. As such, time will be spent examining causative agents and predisposing factors which may contribute to the disease process.

3. What training does Dr. Dempster have?

Dr. Dempster obtained a Bachelor of Science, Honours, in Biological Science from the University of Guelph. Upon graduation, he completed a four-year program in Naturopathic Medicine at the Canadian College of Naturopathic Medicine (CCNM) in Toronto, Ontario.

During his time at CCNM, Dr. Dempster studied in Germany with the Occidental Institute Research Foundation (OIRF), which focuses on German biological medicine – generally thought to be far ahead of Canada and the United States from the standpoint of its acceptance, utilization, established remedies and superior instrumentation. Dr. Dempster has also completed training in Intravenous Therapeutics (Parenteral Therapy), and is fully licensed to practice in Ontario.
Additionally, Dr. Dempster has completed advanced training in Functional Medicine, becoming a board-certified fellow in anti-aging, regenerative, and Functional Medicines, and providing him with leading learning in biochemical diagnostics.

Summary of Qualifications

  • Licensed to practice Naturopathic Medicine in Ontario
Licensed to practice Parenteral (IV) Therapy in Ontario
  • Ontario Association of Naturopathic Doctors, member
  • Canadian Association of Naturopathic Doctors, member
  • Fellow in Anti-Aging, Regenerative, and Functional Medicine (FAAFM)
  • American Academy of Anti-Aging Medicine

4. Do you think you can help me with my health problem?

Dr. Dempster uses an innovative “systems approach” to assessing and treating your health care concerns. Perhaps you have experienced being examined by your doctor, having blood tests done, x-rays or other diagnostic tests taken, only for your doctor to report back that “all your tests are normal”. Yet, both you and your doctor know that you are sick. Unfortunately, this experience is all too common.

Most physicians were trained to look only in specific places for the answers, using the same familiar labs or diagnostic tests. Yet, many causes of illness cannot be found in these places. The usual tests do not look for food allergies, hidden infections, environmental toxins, mould exposures, nutritional deficiencies, hormone imbalances, and metabolic imbalance. New gene testing can uncover underlying genetic predispositions that can be modified through diet, lifestyle, supplements or medications.
Dr. Dempster has pioneered the use of such state-of-the-art testing in Canada to help his patients prevent illness and recover from many chronic, autoimmune, and debilitating conditions. He is highly skilled in evaluating, assessing and treating chronic problems such as fibromyalgia, fatigue syndromes, autoimmune diseases, inflammatory disorders, mood and behaviour disorders, memory problems, Parkinson’s disease and other chronic, complex conditions.

He also focuses on the prevention and treatment of heart disease, diabetes, cancer, dementia, hormonal imbalances and digestive disorders.

5. What is Intravenous Therapy?

Usually we get nutrients through our diet however there are some instances in which a great diet does not translate to proper nutrition on a cellular level. The advantage of IV administration is that the nutrients bypass the stomach, get directly into the bloodstream where they are able to rapidly reach cells. IV vitamin therapy is an aggressive treatment that can provide effective result that may not be found in other therapies. It nourishes the cells and helps restore the body’s inherent healing mechanisms.

IV protocols are tailored to each individual patient and can be effective in many situations. Some diseases that are treated with IV therapy:

Migraines & tension headaches
Chronic fatigue
Parkinson’s disease

Chronic disease
Chronic or acute muscle spasms
Acute viral illnesses and colds
Enhancing overall wellbeing
Macular degeneration


6. Can all the tests I need be done at The Dempster Clinic – Center for Integrated Medicine?

Most of your testing can be performed at The Dempster Clinic. Some testing can be done through conventional laboratories and others are only available through specialty laboratories. During your initial appointment, Dr. Dempster will determine which tests are needed and then our office manager will review testing recommendations, instructions (for instance, fasting or non-fasting, etc.) and costs.

Your financial resources, and how much testing you want to do, are taken into account and the plan for testing is reviewed with you. Testing is frequently done to assess nutritional status including amino acids, fatty acids, oxidative stress, vitamin levels, mitochondrial function, food allergies, and heavy metals. Many other tests are available, including genetic testing for a variety of conditions, hormone evaluations, bone health, gastrointestinal health, adrenal function and many others.
Some testing can be performed at home with test kits to collect urine, saliva or stool. Others may require you to go to a local laboratory to draw the blood. In all cases, we will assist you in coordinating initial and follow-up testing.
While the lab testing gives a more complete and customized picture of your status, effective care can be implemented without it, or testing can be done over time. You should not let this prevent you from booking an appointment.

7. Do I need to have a specific concern, or can I just make an appointment to discuss my health?

We offer a free 15-minute consultation to explore your needs. Many of our patients simply want to optimize their health, so there’s no need to feel that you have to have a specific concern. We can all improve our internal balance – that’s what naturopathic & Functional Medicine is all about!

8. Do I have to see Dr. Dempster in person for my initial appointment?

Yes, Dr. Dempster’s naturopathic medical license requires that he meet with patients in order to provide an initial medical consultation, and there is no substitute for that initial doctor-patient connection. Follow-up appointments can be arranged by phone or in the office.

9. What do I need to bring to the appointment?

You should bring all your vitamins and medicines in their original containers if possible. Old medical records are also very helpful to bring, if possible.

10. What can I expect from my first appointment?

The initial appointment is 1 hour and allows time to establish a detailed understanding of your health needs. There is time for a complete medical history review, including current health status and any contributing factors to current health issues. This visit will include:

  • a detailed questionnaire
  • a relevant physical exam
  • Relevant functional medicinal and regular lab tests to gain insight into your specific healthcare needs. These tests are done in office, at lab or at home.

11. Do you take insurance?

The Dempster Clinic does not accept insurance; we do not file insurance claims on your behalf, nor do we assist with claim resolution. However, we will provide a detailed receipt of services performed for you to submit to your insurance carriers. We expect payment in full by cash, debit, and credit card due at the time services are provided.

12. Is naturopathic medicine covered by OHIP?

While naturopathic medicine is not covered by OHIP, it is covered by many extended healthcare benefit packages. We encourage you to request that your policy include coverage of all naturopathic services.

13. Are Naturopathic Doctors Regulated in Ontario?

Naturopathic Doctors (ND’s) are the only regulated health professional in the field of natural medicine in Ontario. ND’s are regulated in Ontario under the 1925 Drugless Therapy Act and are registered (licensed) by the Board of Directors of Drugless Therapy Naturopathy (BDDT-N). The BDDT-N functions to ensure that NDs are properly qualified to practice naturopathic medicine and that they follow appropriate standards of practice.

14. What credit cards do you accept?

We accept the following credit cards: MasterCard, Visa and American Express. It is important to maintain an active credit card on file with our office for billing of follow-up appointments.

15. Whom do I contact?

Our phone number is: (416) 551 – 9577

All general questions and concerns can be communicated via email to:
Office manager (admin@thedempsterclinic.com)

Scheduling, Administration, Medical Records, Prescription refills:
Office Manager (admin@thedempsterclinic.com)

16. What is your website address? And how can I order the supplements I need?

Information about The Dempster Clinic can be found at www.thedempsterclinic.com. The website also provides an online store for your nutritional and supplement needs. Our team has researched the highest quality products available that meet independently verified standards of effectiveness, quality and purity.

We encourage you to log on to our site to learn more about our services, resources, blogs and links to recommended sites. From the website, you can also sign up for Dr. Dempster’s free educational email newsletter and ebook. If you do not wish to receive future newsletters please click on the link to unsubscribe at the bottom of the email.

17. Where are you located?

The Dempster Clinic is located in the heart of Yorkville, Toronto, Ontario at 97 Scollard Street.

18. Where can I park?

There is no onsite parking at The Dempster Clinic and limited street parking available on Scollard St.(not recommended). We recommend parking at one of the nearby parking lots listed below (remember to budget some extra time as parking and traffic in the area may be a factor):

74 Yorkville Ave:

62 Yorkville Ave:

Additionally, you can find parking at Hazelton Lanes Shopping Centre, located at 87 Avenue Rd:

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